Why is My Refrigerator Water Dispenser Not Working?

refrigerator water dispenser picture

Is the water dispenser on your refrigerator broken? If not, you can try to solve the issue by yourself or call Webb Appliance Repair for refrigerator repair Mesa, Arizona.

There are a lot of reasons for a water dispenser in a refrigerator to stop working. Again, some of the reasons might sound a little strange. However, something as simple as an off switch on the refrigerator has been the cause before. Be sure to inspect the obvious potential issues prior to moving forward with complicated refrigerator repair. Let’s start to tackle this appliance repair problem and see what reasons we can reference for a broken water dispenser on a refrigerator.

The cause of a water dispenser not dispensing is commonly either an installation issue, a filter problem or frozen water lines:

Refrigerator Installation Issues

You just bought a brand new refrigerator with a water dispenser, but it is broken. The water dispenser must be connected to the home’s water line. That could be the issue.

If your new refrigerator is replacing an old refrigerator that didn’t include an ice maker or water dispenser, there is a possibility that you don’t have a water line near this area of the kitchen. Most of the time a water line is commonly run from underneath a house either in a crawl space or basement. You can purchase this line at just about any hardware store and they’re pretty simple for the average homeowner to install. Usually they have come with a built-in water shut-off valve, which is necessary so that if you need to relocate the refrigerator, you can shut off the water.

If there’s a water line, is the valve on? The valve handle needs to be in line with the hose. And, is water running through the pipe you have installed to connect the water line? Obvious and common questions, but items that need to be checked.

If you removed the doors during installation it’s possible the water dispenser may not be plugged in. Review the manual to see the wire harness for the particular refrigerator. Ensure that it’s plugged into the refrigerator.

When the water is hooked up, usually there’s air in the water line. So, lifting and lowering the water dispenser control on the refrigerator to get the air out of it is needed.
Filter Issues

On some of the popular models, there are various filters. These filters can “expire”, become clogged or freeze. All filters are based on the style and brand of refrigerator. If your filter is blocked it can cause slow filling or no flowing at all. It’s suggested that your filter should be replaced every 6 months. Changing filters in a refrigerator can be challenging. If you have hiccups, go online and find the right process to replace a filter.

One recommendation is to fill the filter with water prior to installation. A lot of time the water filters need a long amount of time to fill up, which might lead you to believe that the water dispenser isn’t working. You should read the directions if nothing is working. To be sure it’s not air caught in the water lines, we recommend to depress the dispenser arm for around 5 minutes.

A frozen water tank might be the source of the issue as well on some models. If the tank is frozen it will start to leak onto the food bins. Small amounts of food in the fresh food bins might cause freezing to happen.

ADDITIONAL REFRIGERATOR RESOURCES